To drop off, you may utilize a standard plastic insulated cooler to transport your milk with or without additional cooling depending on distance needed to travel. Please schedule a drop-off time and a team member will contact you to answer any and all questions! When you arrive, a team-mate will take temperature tests on the bags to ensure none of them defrosted during transport and place them in our freezers. Should you have questions at anytime? Contact Us by phone or email.